Privacy Policy for FINTIQ

FINTIQ (Pty) Ltd operates fintiq.co.za, which is primarily a marketing and information site that describes our services. At present, we do not provide user accounts or customer portals through this website.

We collect personal information only when you choose to submit it via our contact form. That means we capture your name, email address, and anything you include in the message so we can respond to the enquiry.

We also use Google Analytics to understand how visitors use the site. That service collects anonymised data such as your approximate location, device type, visited pages, time spent on the site, and browser type.

We use your personal information for the following purposes only:

• To respond to enquiries submitted through the contact form.
• To improve our website based on visitor behaviour.
• To maintain the security and performance of our site.

We do not sell your personal information, and we do not use it for marketing unless you explicitly request to be contacted.

We use ZeptoMail as our email service provider to deliver responses to enquiries. Your email address is shared with ZeptoMail only for the purpose of sending those messages.

Our website may use cookies through Google Analytics to track usage patterns and improve the experience. You can disable cookies in your browser settings if you prefer not to be tracked.

We do not currently store personal information in a long-term database. Contact form messages are retained only as long as reasonably necessary to respond to your enquiry.

We do not share your personal information with third parties for commercial purposes. Information is shared only with service providers that support the operation of our website, such as Google Analytics and ZeptoMail.

In accordance with POPIA, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where lawful.
• Lodge a complaint if you believe your rights have been violated.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

If you have any questions about this privacy policy or how we handle your data, please reach out using our contact form.