Lending Operations
Centralized loan management
A five-person lender moved loan calculations, approvals and reporting out of spreadsheets and into one loan management system.
~2 months from spreadsheet-based operations to production LMS
Your tools,
working as
one system.
We connect your business tools, automate the work between them and build software where the gaps remain.
Johannesburg, working across South Africa.
An order, without the chasing.
Your rules. Your approval.
Route orders that need a decision to the right person. Routine work can continue automatically within the limits your team sets.
Record who approved the order and when.
Built around the tools you already use
Xero
Salesforce
HubSpot
Microsoft Teams
Zoho CRM
Disconnected tools create work that should not exist.
Staff retype the same data, chase approvals and rebuild reports by hand. We replace those workarounds with reliable data flows, clear workflow rules and reporting the team can use.
Too much manual capturing
Staff enter the same customer, order or payment data into several tools.
Reporting takes too long
Managers wait while someone exports, cleans and reconciles data from several systems.
Workflows are hard to control
Approvals and follow-ups rely on memory, inbox searches and messages asking for status.
Services
What does your operation need?
Start with the gap. We can connect existing tools, automate a repeated process or build the software your team is missing.
System and API Integration
Connect CRM, accounting, operations, reporting and custom software so data moves without copy-and-paste admin.
Explore this serviceWorkflow and AI Automation
Automate routing, reminders, approvals and document handling. Use AI for specific tasks, with staff review where judgement matters.
Explore this serviceCustom Software Development
Build an internal tool, portal, dashboard or operational platform when packaged software no longer fits the work.
Explore this serviceCase Studies
What changed after the system went live.
Loan reporting dropped from hours to minutes. A retailer now reviews AI-assisted WhatsApp drafts instead of writing each message from scratch. A hosting team monitors billing and infrastructure in one place.
Customer Engagement
AI-assisted customer engagement
A retailer now finds relevant customer events automatically and gives staff an AI-assisted WhatsApp draft to review before sending.
20,000+ customer records evaluated
Hosting Operations
Unified hosting operations
A hosting provider now checks server health, customer subscriptions and billing status from one operational platform.
~120 customer subscriptions supported
Delivery
Start with the process, then choose the technology.
Map the process
See who does what, where data changes hands and which exceptions cause delays.
Choose the smallest useful solution
Decide whether the process needs an integration, an automated workflow or custom software.
Build and test
Test the normal path, the awkward cases and recovery before the team depends on it.
Support and improve
Fix what real use uncovers and adjust the system as the business changes.
About
Systems work grounded in day-to-day operations.
FINTIQ is a Johannesburg systems integration, workflow automation and custom software consultancy. We work with businesses whose teams have outgrown manual admin, disconnected tools or rigid off-the-shelf software.
We work with teams in Johannesburg and remotely across South Africa.
Testimonials
What clients say about working with us.
Clients talk about dependable delivery, quick support and systems that made day-to-day work easier.
The team was highly professional, technically strong, and always proactive in finding solutions. The system they built has significantly improved the efficiency of our operations, and they were reliable and easy to work with throughout the process. I would highly recommend them to anyone looking for a skilled and dependable developer.
The system built for my business has been excellent and added real value to our operations. The follow-up service has been just as impressive, responsive, professional, and reliable. Very happy overall and would highly recommend.
Highly efficient. Anything and everything IT related that I have needed assistance with, the team has been my go-to. They do the job perfectly, quickly, and are always happy to assist.
Top service from start to finish. The speed and quality in which they perform is next level and they are happy to help at a moment's notice. They set up and run my entire back-office IT operation.
FAQ
Questions we hear before a project starts
Straight answers about systems integration, automation, custom software and how the work is delivered.
Start with the operational problem. If data is being copied between tools, the likely starting point is system and API integration. If people are repeating approvals, reminders, routing or admin, workflow and AI automation is usually the fit. If the process no longer fits available software, custom software development may be the right path.
Next step
Where is manual work slowing your team down?
Show us the process, the tools involved and where it breaks. We will help you work out the next sensible step.